I used to eat here a lot, and I can only attribute how horrible the meal is to two things: either my palate has gotten better over the last few years or, the kitchen has gotten really really sloppy. I'd attribute it to the latter, and not the former. I ate there a few weeks; it was one of the worst thai meals I've ever had:
+ crispy pork - twice cooked pork belly, stir-fried with red pepper, basil, etc.
+ crispy duck - duck, also stir-fried with red pepper, basil, etc.
+ curry puffs - basically like samosa/curry puff from chinese bakery
+ green papaya salad - the basic, and the best item we had
+ beef jerky with sticky rice - tasted like pork chops cut up and deep fried
+ duck penang curry - duck in a coconut curry, lime leaves, etc.
+ pad thai with chicken
+ pad key mao - chinese "fun" or, drunken noodle
the crispy pork was nothing like any sort of twice-cooked pork belly, it was large chunks of irregularly cut pork, deep fried and then stir fried. but just bad. not light at all, over-fried so the corners got very tough, large inelegant chunks as opposed to slices, just bad.
both duck dishes were basically the same, slices of duck that were deep fried until dark brown and inedible, and then dowsed in sauce. in the case of the crispy duck, it was a stir fry and inedible. in the case of the curry, I asked them to put the curry in a bowl and please add about 3 times the amount of liquid to the bowl, since it was just a dry plate with a very shallow pool of curry on the bottom. I want to at least soak the duck into submission but, even that didn't work. nobody had a single piece of the duck, it was so dark and inedible.
the pad thai was gross; just a large mass of over-sweet noodles, no herbs, no peanuts, nothing of the grace that pad thai can possibly be. even the pad thai I've had from the blimpie place (is it still open?) was better than this.
the other noodle was basically chow fun, also sweet, but not as red. there were large chunks of chicken tossed on top, no fusion of flavor, nothing. just, a terrible dish. but, better than the pad thai.
the apps were okay, the curry puff was very skimpy on meat, and was basically a vegetable samosa but very sweet. the pastry was forgettable, and a curry puff or gah-lei-gao from any chinese bakery would kick its ass. the beef jerky was alright, just deep fried chunks of meat iwth a decent dipping sauce. and the salad was okay; not fresh, no separation of flavors like sri, very liquid, limp veg, and too many peanuts but at least, the freshest flavors.
so not sure if we ordered wrong, but I felt we had a decent range. I've had their whole fried fish which is okay, and I've had some of their noodle soups, but I felt we had some pretty representative dishes and it was across-the-board bad. service was a bit nuts, but that's okay since it was saturday and packed, but I am highly disappointed with the food, and disappointed that I've ever attached my name to this place via recs. I had a meal at sri a few weeks ago where I could STILL taste the flavor combinations; what we left with from this place is greasy mouthfeel. what's tough is that hell's kitchen's stretch along 9th ave is starting to look like chelsea on 8th ave with the number of rival restaurants, and to be specific, thai restaurants, but this place has the strength of reputation, but ultimately not of its food. it will ultimately be outpaced by some of the other area thai places (both old and new) if it continues to cook like this.